In March 2021, Cycle Law Scotland took the opportunity to utilise online spaces which have grown throughout lockdown to educate people about the work we do. Over 8 consecutive weeks, every Monday at 6pm, webinars took place covering a range of topics surrounding the claims process, common injuries and the legal work conducted here at Cycle Law Scotland.
Our highly experienced solicitors and keen cyclists provided excellent and informative presentations to audiences of around 60 live viewers each week. Once the recordings hit social media, the series gained 180 views on YouTube and a further 2,500+ on Facebook.
The series began with a presentation by Zara Jones on the common injuries which can be caused by cycling accidents and which CLS deal with on a daily basis. She discussed how our services can help those who have been injured get back onto their bikes and back to doing what they love. The following week Thomas Mitchell went on to discuss the claims process in more detail including what information is required when assessing the damage caused to a bicycle. Cycle Law Scotland work closely with over 100 local bike repair shops all around Scotland who assist in valuing the damages as part of the claims process.
In webinar #3, Zara Jones took a closer look at the claims process, discussing timescales, engagement with third party insurers, and how CLS make sure they reach a satisfactory settlement for all clients. Although the majority of incidents involve a motorist, other factors can cause people to be injured when cycling, such as road defects. Roz Boynton explained in webinar #4 how road surfaces and defects such as potholes, diesel spills and railway crossing can cause accidents and how CLS instigate a claim under these circumstances.
It’s a common misconception that if a vehicle or person is not identified at the scene of an accident that a claim cannot be made. However, this is not the case. Jodi Gordon explains in webinar #5 how CLS gather information on claims where a driver has left the scene or it later transpires that the car or driver did not have insurance. Both scenarios require the help of an organisation called the Motor Insurers’ Bureau (MIB). To illustrate the process in a real life example, in webinar #6 Thomas Mitchell presents examples of incidents which have occurred on rural roads and discusses some general tips on group riding and cycle paths.
The series ends with presentations by Zara Jones and Jodi Gordon on the most common injuries we work with at CLS (webinar #7) and also some of the more complex and lifestyle altering injuries (webinar #8); again emphasising the importance of experts in our work. Each claim is carefully assessed and valued with the help of medical experts to ensure each client feels they are able to return to the lifestyle they had previously. Where this is not possible, CLS work tirelessly to help clients meet their new goals.
Overall, we are delighted with the commitment and participation of all those who attended the live webinars as well as those who have watched the recordings.